Privacy Policy

Please note that the website www.madridxplora.com (the "Website") is operated by TREX Exploring, S.L. (hereinafter referred to as "TREX Exploring"), with VAT NUMBER B87318861 and registered office at Avda. de la Industria nº 4, Edificio 1 Oficina 1A, 28108 Alcobendas, Madrid. More information about TREX Exploring can be found in the section "TREX Exploring from the Website or by sending an e-mail to the following address: lopd@wearetrex.com. "You" and "Your" refers to you as a user of our Website.

This Privacy Policy is intended to inform you about how we collect, define, and use your information. This Privacy Policy, our Legal Notice, and our Cookie Policy make up the Terms and Conditions of the Website.

Access to and use of the Website by You implies your full acceptance of the Terms and Conditions. In this regard, if you access and use the Website, you agree to comply with the provisions set forth in these legal documents. The provision of the Website service is limited to the period during which You remain connected to it or to any of the services provided through it. Therefore, we recommend that you carefully read this Privacy Policy each time you use the Website, as it may be subject to changes.

Definitions

Personal Data: Any information about an identified or identifiable natural person, such as name and surname, ID number, postal address, email address, images, data about tastes and hobbies, interests.
Data Controller: It is TREX Exploring, S.L., unless otherwise indicated.
Data Processor: Service providers who process data on behalf of TREX Exploring through specific contracts.
Recipient: Natural or legal person, public authority, or other body to whom personal data are communicated.
Consent of the Data Subject: A free, specific, informed, and unequivocal declaration of will by which the data subject accepts the processing of their personal data.

What information do we process?

We may process data:

1. Data you provide us directly, for example, by completing forms on the Website or communicating by email.
We will use this data to manage your request or respond to your message, and if you consent, to send you commercial communications. You can withdraw your consent at any time by writing to us at lopd@wearetrex.com.

2. Data we automatically collect during your browsing, if you have previously given your consent. We use cookies and similar technologies.
For more information, please see our Cookie Policy.

Who is the data controller?

Data controller: TREX Exploring, S.L., holder of the registered trademark Madrid Xplora®..
Address: Avda. de la Industria nº 4, Edificio 1 Oficina 1A, 28108 Alcobendas, Madrid
E-mail: somostrex@wearetrex.com
Telephone: +34 674 960 908
Contact for data protection: lopd@wearetrex.com

Purpose of processing: To manage communications established through the Website or by email.
Data processed: Those you voluntarily provide.
Legal basis: Your consent.
Duration of processing: The time necessary to manage your communication.
Obligation to provide data: Yes, in order to contact you.
Source: The data subject.
Recipients:
a) No data transfers to third parties will be made.
b) Some technology providers will access data as data processors under contract.

International transfers: They are not carried out.

User rights

You have the right to:

  • Access to your personal data.

  • Apply for your rectification o suppression.

  • Request the limitation of processing.

  • Oppose to treatment.

  • Withdraw consent at any time.

  • Request the portability of their data.

  • File a complaint with the Spanish Data Protection Agency if you think there is a problem with the way we are handling your data.

To exercise your rights, please write to us at lopd@wearetrex.com enclosing a copy of your DNI or identification document.

Security

TREX Exploring, S.L. has put in place appropriate technical and organisational measures to ensure a level of security appropriate to the risk, preventing the alteration, loss o unauthorised access to personal data. Such measures take into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing.

Using the "Real Cookie Banner" tool

We use the consent tool Real Cookie Banner to manage cookies and similar technologies. You can find more information at https://devowl.io/rcb/data-processing/.

Legal basis:

  • Article 6 (1) c of the GDPR

  • Article 6 (1) f of the GDPR (legitimate interest in the management of consents)

Compulsory nature: You are not obliged to provide your personal data, but if you do not do so, we will not be able to manage your consents.